CRM Systems
A CRM (Customer Relationship Management) system is a software platform that helps businesses manage and analyze interactions with current and potential customers. It centralizes customer information, tracks sales, marketing campaigns, and support activities, and helps improve customer relationships, retention, and business growth.
CRM Services
- Contact Management: Store and organize customer data.
- Sales Tracking: Monitor leads, deals, and sales pipeline.
- Marketing Automation: Run campaigns and track responses.
- Customer Support: Manage tickets and service requests.
- Analytics & Reporting: Gain insights to improve decisions.
